There are two options when moving a user to another User Group

Option 1:

• Login to SPARC Media Hub using your favourite browser
• Select AdminCP from the sidebar (If you do not see AdminCP, you do not have sufficient permissions)
• Select User Management from the sub menu. (If you do not see User Management, you do not have sufficient permissions)
• Select View All Users
• Locate the user you’d like to change
• Use the green User Group dropdown to change the User Group.  

• Select the new User Group and you’re done!

Option 2: 

• Login to SPARC Media Hub using your favourite browser

• Select AdminCP from the sidebar (If you do not see AdminCP, you do not have sufficient permissions)
• Select User Management from the sub menu. (If you do not see User Management, you do not have sufficient permissions)
• Select View All Users
• Locate the user you’d like to change
• Click the blue Edit User button on the right
• Locate the User Group drop down. This is located directly below the station selection buttons
• Use the dropdown to select the User Group you’d like to move this user to.
• Once select scroll to the bottom of the page and click the blue Save User Details button.